Frequently Asked Questions
Booking
Do I need a reservation?
Reservations are recommended, especially
on weekends and for groups. Walk-ins are
welcome when lanes are available.
How early should we arrive?
Please arrive about 15 minutes before your scheduled booking so everyone can check in and complete waivers.
What happens if we are late?
Late arrivals may reduce throwing time depending on lane availability. Please call us if you are running behind.
Pricing
What session lengths do you offer?
We typically offer 1.5 hour and 2 hour sessions. Current options and pricing are shown on the booking page.
Waivers
Do we need to sign a waiver?
Yes. Every participant must complete a waiver before throwing. Minors need a parent or guardian signature.
Age Rules
What is the minimum age to throw?
Guests age 9 and older may throw real hatchets with parent or guardian supervision when applicable. Younger children may be limited to kid-safe options based on availability and staff guidance.
Food & Drinks
Do you serve alcohol?
Yes. We serve beer and wine. Guests must be 21+ and show valid ID to purchase alcohol.
Can we bring our own alcohol?
No. Outside alcohol is not allowed.
Can we bring food?
Outside food rules may vary by booking type. Please contact us before bringing food for a party or event.
Groups
Can we book a private lane?
Private or reserved lane options depend on group size, day, time, and availability.
Do you offer corporate packages?
Yes. We offer group options for corporate events, team building, and groups of 10 or more.
Safety
Do you provide training?
Yes. Our team provides basic instruction and safety guidance before you throw.
Photos
Can we take pictures?
Yes. We encourage photos and videos. Tag AxeMaster so we can see your experience.
Policies
What is your cancellation policy?
Bookings can be changed based on availability. Refund policies may vary by booking type, special, and third-party purchase. Please contact us for help.
Groupon
How do I book with Groupon?
Follow the instructions listed on your Groupon voucher. If you have trouble, contact us before arriving.